Sacred valley and Short Inca trail to Machu Picchu 3 days

IMPORTANT INFO

Please read the following information carefully. It will help answer all of your questions about our services and Sacred Valley & Short Inca Trail Tour Package.

ARRIVAL TO CUSCO

We will pick you up from the Cusco airport and take you to your hotel in Cusco. Please let us know your flight details at least 14 days before arrival. Our representative will be holding an orange sign reading ORANGE Nation outside the arrivals. You must exit the terminal to find our representative as they cannot enter. (Please let us know if your hotel is in the Sacred Valley so we can make the necessary arrangments). 

THE BRIEFING

The Briefing is the night before you begin the Sacred Valley & 1-Day Inca Trail to Machu Picchu tour at 6pm in our office which is located at Calle Santa Teresa  Nº383; 107 (first floor), we are next to SUBWAY sandwich shop. We share a lobby with the Casona Corrales Boutique Hotel.

CAN I STORE MY LUGGAGE AT YOUR OFFICE?

ABSOLUTELY!! We will keep your main luggage at our office or you can store it at your hotel, both are free.

HOW TO BOOK THE TOUR?

FIRST, to book your Sacred Valley & Short Inca Trail Tour Package, we need you to fill out our booking form by clicking on BOOK NOW on our homepage or click here – BOOK NOW.

Please have the following information (From Each Person in your group). We cannot purchase entrance tickets to Machu Picchu or the train without the following information:

• Personal information (your full name, exactly as on your passport):
• Gender
• Passport number
• D.OB. (dd / mm / yyyy)
• Nationality

SECOND, we require a deposit of $211.00 USD per person in order to purchase your entrance to Machu Picchu and train ticket. You can make you deposit by clicking on the PAYPAL symbols on the top of our home page, or you can click on the PAYPAL symbols on our booking page.

WHAT ABOUT THE BALANCE?

It would be greatly appreciated if you pay in cash at our office (US dollars or Peruvian soles) here in Cusco. We have many ATMs  within the historical center to withdraw money. You can also pay by PAYPAL online but you will have to pay a 5.5% service charge, charged by PAYPAL. To pay your balance through PAYPAL, you need to log into your PAYPAL account using our email address info@shortincatrailmachupicchu.com. 

MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?

Yes, but with some restrictions. Once the tickets for the Inca Trail have been bought, the government does not allow any changes, so we cannot change any departure dates after the tickets have been purchased. Tickets are also non transferable nor refundable. You must pay for new Inca Trail permits if you need to change the date. If you cancel your Sacred Valley & Short Inca Trail Tour Package the deposit is not refundable at all!

DO I NEED MY ORIGINAL PASSPORT?

DEFINITELY! You MUST bring your original passport with the same passport number you sent to us to book your entrance tickets to Machu Picchu, train, other entrances and reservations. They will check when you enter Machu Picchu and board the train.

If you are renewing your passport or changing your name, please send us a COPY of your old passport to secure your permit, and we can change it when we receive a COPY of your new passport or updated name for a fee of $25 USD per person. We must have a copy of your old and new passport to make the change. Before you change your passport keep a copy of your old one.

If you do not wish to pay this fee, you must bring both passports with you to Peru. You can enter Peru with your new passport but you will need to show both passports, old and new, to enter Machu Picchu or the train. If you do not have both you will not be allowed to enter Machu Picchu or get on the train.

Remember to check your current passport to make sure it doesn’t expire within 6 months of your arrival to Peru!!! The Government of Peru is enforcing the existing law that requires all foreign travelers to have a passport valid for a minimum of six months past the time of entry into Peru. Peruvian authorities will deny entry into Peru for travelers not meeting this requirement.

ARE WE DROPPED OFF AT OUR HOTEL?

OF COURSE!! We will drop you off at your hotel when we return from the trek or tour in either Cusco or the Sacred Valley.

TIPPING

If you are happy with the services provided, a tip is appreciated. While it might not be customary in your country, it means a lot for the people, and their families, who will take care of you during the tour. It promotes better service and is an essential part of the tourism industry. Of course, you are free to tip as much as you feel is appropriate, based on how happy you are with the service and the length of your tour.

ARE YOU SUSTAINABLE?

We are a local sustainable & responsible tour operator which functions according to the ethical principles of tourism: protect the environment and benefit the indigenous communities respecting their culture and religion. We have trained all of our staff to know, understand and respect the local communities and the people living there.